inquiry

EMAIL: ipandada8@gmail.com

We cannot respond to requests for exchanges or returns over the phone, so please send us a photo of the item you wish to exchange or return to the email address on this website. Our email staff will respond as soon as they have confirmed the photo. Thank you in advance.

Reception hours (Monday to Friday) :

9:30am - 12:00pm 2:00pm - 6:00pm

*Closed on Saturdays and Sundays.

*Please note that we are often very busy with phone inquiries during business hours, so if you are unable to answer the phone, please contact us by email. We will reply to your inquiry in order.

Email reception hours :

Available 24 hours a day (→We usually reply within 24 hours, so please refrain from contacting us.)

*If you contact us on weekends or holidays or after 6:00 p.m., we will reply on the next business day.